Privacy Policy
Last updated: July 16, 2026
QuickVerse ("we", "our", or "us") operates the QuickVerse Rider mobile application (the "App"). This Privacy Policy describes how we collect, use, and protect your personal information when you use the App as a delivery partner.
1. Information We Collect
Account Information
- Phone number — used for account creation and OTP-based authentication
Location Data
- Precise GPS location (foreground and background) — collected while you are logged in to enable real-time delivery tracking
- Background location is collected even when the app is minimized so customers can track their delivery in real time
Device Information
- Device model, operating system version, and unique device identifiers — used to register your device for push notifications and ensure app compatibility
Photos
- Payment proof images (optional) — captured via camera or selected from gallery when completing a delivery that requires proof of payment
2. How We Use Your Information
- To authenticate your identity via OTP verification
- To assign and manage delivery orders
- To share your real-time location with customers for order tracking
- To send push notifications about new order assignments and updates
- To display your earnings and delivery history
- To verify payment collection through proof images
- To improve app performance and troubleshoot issues
3. Information Sharing
We share your information only in the following circumstances:
- With customers — your real-time location is shared with customers whose orders you are delivering, so they can track their delivery
- With merchants — payment proof images are shared with the merchant associated with the order
- Service providers — we use Firebase Cloud Messaging (Google) for push notifications and Google Maps for navigation
- Legal requirements — we may disclose information if required by law or in response to valid legal requests
We do not sell your personal information to third parties.
4. Background Location Usage
The App collects your location in the background when you are logged in as a delivery partner. This is necessary to:
- Provide real-time delivery tracking to customers
- Enable efficient order assignment based on your proximity
- Ensure accurate delivery records
You can stop background location collection by logging out of the App or revoking location permissions in your device settings.
5. Data Security
We implement appropriate technical measures to protect your personal information. Authentication tokens are stored securely on your device. We use session-based authentication and automatic session expiry for security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. Location data is transmitted in real time and is not stored permanently on your device. You may request deletion of your account and associated data by contacting us.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and data
- Withdraw consent for location sharing by adjusting device permissions
- Opt out of push notifications through device settings
8. Third-Party Services
The App uses the following third-party services that may collect data:
- Google Firebase — for push notifications and messaging
- Google Maps — for map display and navigation
These services have their own privacy policies governing data collection.
9. Children's Privacy
The App is intended for use by adults (18 years and older) who are registered delivery partners. We do not knowingly collect information from children under 18.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be reflected by updating the "Last updated" date at the top of this page. Continued use of the App after changes constitutes acceptance of the updated policy.
11. Contact Us